Two mats included to display 15.5x19.5 (16x20 Poster) or 11.5x17.5 (12x18 Poster).
Fits 18x24 poster, displays 17.5x23.5 without mat.
Border width: 1.5 in. Thickness: 1 in.
Display your cherished moments and valuable pieces in this elegant and durable frame.
Minimum order quantity = 4
Other Details
A display poster is included as shown (with no text).
Features black backboards and back hooks for hanging frame (Landscape and Portrait).
You can also tape a 16x20 or 12x18 poster to the Mats. The mats are acid-free and lignin-free.
Frame outer dimensions are 20.5 x 26.5 x 1 in.
The frame will fit up to 0.15 in. thick posters with the backing installed. It will fit up to 0.80 in. thick posters with the backing removed and poster taped or attached to the frame.
FAQ
General
How Do I Select the Correct Frame or Mat Size? Our frames and mats are listed for the exact picture size, with a 1/2 inch display cut off: A 16x24 frame will fit a 16x24 picture exactly, but will display 15.5x23.5. A 13x19-11x17 matted frame will fit a 13x19 picture and display 10.5x16.5. An 11x17 picture can also be taped to the back of the mat.
What materials are your frames made of? Our frames are crafted from high-quality materials. These materials include tempered glass front and solid wood border.
Can I order bulk quantities? Yes, that is what we actually offer: A way for you to order premium quality frames in bulk. Each product has a minimum order quantity (2 or 4).
Do you offer custom frame sizes? Not at the moment. We only offer common sizes that are pre-manufactured.
Order-Related
How can I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
What is your return policy? We allow returns within 30 days of purchase. Please visit our Shipping & Returns pages for more details.
Can I cancel or modify my order after it has been placed? If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request.
Shipping & Returns
How much does shipping cost? Shipping costs vary based on the destination and the size of your order. You can view the shipping cost during the checkout process. Please note that orders over 150 lbs will ship via ground freight.
Do you offer international shipping? No, we only offer in-market shipping services at the moment.
What should I do if my frame arrives damaged? If your frame arrives damaged, please contact our customer service team immediately. We will arrange for a replacement or refund as quickly as possible.
Warranty
Do your frames come with a warranty? Yes, all our frames come with a one-year warranty against defects in materials and workmanship. Please visit our Warranty Information page for more details.
How do I file a warranty claim? To file a warranty claim, please contact our customer service team with your order details and a description of the issue. We will guide you through the process.
Product Care
How do I clean and maintain my frame? To clean your frame, use a soft, dry cloth to gently wipe away dust. For the glass front, you can use a mild glass cleaner. Avoid using harsh chemicals or abrasive materials.
Can I hang my frame in a humid environment? While our frames are designed to be durable, we recommend avoiding excessive humidity to prevent potential damage to the frame and its contents.
