FAQ

How do I select the correct frame or mat size?
  • Our frames and mats are listed for the exact picture size, with 1/2 inch display cut off.
  • Picture Frame example: 16x24 frame will fit a 16x24 picture exactly, but will display 15.5x23.5.
  • Matted Frame example: 13x19-11x17 matted frame will fit a 13x19 picture and display 10.5x16.5. An 11x17 picture can also be taped to the back of the mat.
  • Matting example: 22x28-18x24 mat opening is 17.5x23.5. The mat can be used inside a 22x28 frame.

 

 What are your shipping policies/options?
  • We ship anywhere in the U.S. and to over 55 international destinations.
  • Your order will ship same day if placed before 3pm central time.
  • Free Shipping for all orders within the U.S. Most orders arrive in 2 days.
  • Express and Rush shipping options are also available for U.S. addresses at an additional cost.

 

How do I return my purchase?
  • All Frame Amo products come with a 90-day free return warranty.
  • Simply use our automated returns menu, OR contact us and we'll issue your free return label within 24 hours.
  • You may also request replacements.

 

Do you accept Bitcoin or Cryptocurrency Payments?

  • Yes, we accept Bitcoin, Ethereum, Dogecoin. Litecoin, Dai, Bitcoin Cash, and USD Coin currently. We plan to add more in the near future.